Understand you aren't always going to know all the answers as a condo owner, and you aren't expected to know them. Instead of spending a lot of time trying to search down the answers and advice you need, turn to a condo owner helpline first thing and save yourself time and frustration. Plus, you will know that you are getting correct information. When you are using a condo owner helpline, there are some things that you should do to make sure that you get all of the information that you are looking for and that you make the best use of the helpline. You should read the information in this brief guide that will help you when you reach out to the condo owner helpline.
Have your questions written down
When you contact the condo owner hotline, you may find that when you get someone on the phone, you suddenly won't be able to remember your questions. Or, you may get some of them answered and during the conversation end up forgetting a few of them. It's even common for people to hang up and find they forgot the most important reason they were calling. You can save yourself the frustration of having this happen by writing all your questions down. You should then write the answers next to the questions. This way, you know you have everything you need and you also won't forget any of the answers or get confused about them.
Find out about any other resources
No matter what the reasons are for you contacting the condo owner hotline, you should also make sure you ask about any other additional resources before you get off of the call. The helpline will be a great place to go to when you want to gather information on resources because they may be able to give you numbers, websites, and emails for various information and needs you may have. They may even have information that they can send you in the mail.
Consider using a chat feature or email
If you find it difficult to have time to make phone calls, then many condo owner helplines will also be reachable in other ways. For example, they may have a chat feature you can access on their website. Some of them will be available to video chat with you as well, so you can see them, and you may be able to get help through email if this is a form of contact you are most comfortable with. Also, when you email back and forth with them, you will be able to look back at the emails when you need to remember something.